Thursday, February 12, 2026

From Customers to Partners: Redefining Family Engagement

Having been a former 1st grade teacher, if there is one universal frustration in elementary education, it’s the blank reading log. Many of us have seen them, which created my excitement to attend the breakout, "15 Minutes to Impact: A Scalable System for Family Engagement That Actually Drives Literacy Growth," featuring Jessica Sliwerski (Ignite! Reading), Jose Escribano (Springfield Public Schools), and Jennie Bachmeyer (Red Bluff Union Elementary District).

The panel proposed that most family engagement fails not because parents don’t care, but because the engagement isn't actually designed for most families. Traditional literacy nights often draw the same 12 families, while parent workshops rarely reach those who need them most. Yet, the research presented shows that when we get this right, students can gain an average of 10 points on standardized reading tests.

The Science of Connection: What the Research Says

The session leaned heavily on the School Transition Study (STS), a decade-long investigation led by researchers like Dr. Heather Weiss and Eric Dearing. They followed 390 low-income, ethnically diverse children from kindergarten through fifth grade to see exactly how family involvement impacts literacy.

The findings offered a roadmap for those of us leading districts:

  • Consistency over Intensity: High levels of involvement, from attending conferences to volunteering, predicted significant literacy gains over time.

  • The "Added Reward": Interestingly, family involvement had the strongest positive impact on children whose mothers had the lowest levels of formal education. It is a powerful tool for closing the achievement gap.

  • Emotional Pathways: Involvement doesn’t just teach a skill; it increases a child’s positive feelings about reading, which in turn drives their performance.

  • It’s Never Too Late: Because involvement is dynamic, parents can become more engaged at any point in the developmental continuum and still produce measurable results.

Differentiated Engagement: Families are "In" the System

One of the most profound shifts in mindset came from Jose Escribano. He challenged us to stop treating families as "customers". If they are customers, they are outside the system. Instead, we must view families and students as being within the system.

This means we have to move toward Differentiated Engagement. Just as we differentiate instruction for students, we must differentiate how we reach families. Jose and Jennie Bachmeyer shared that we need to stop asking how families fit into our school schedules and start asking how our schools fit into their lives.

Real-World Solutions: Meeting Families Where They Are

Jennie shared how her rural district has reimagined engagement by removing every possible barrier. In her district, if an event doesn't include childcare and a meal, participation is nonexistent.

They’ve also taken literacy "on the road":

  • The Restaurant QR Code: They place QR codes in local restaurants. Instead of kids sitting on tablets, families can scan a code that leads to literacy games or math activities.

  • The Mobile Library: Rather than waiting for families to come to the school library, they use a mobile library, and literacy leads go to community events and pass out free books.

  • Facilitated Instructions: Programs like Raising Readers go home every Friday with QR codes that walk parents through how to facilitate reading at home.

Funding the Village

Of course, this work requires resources. Panelists discussed leveraging Title I funds, literacy grants, and community donations. But more importantly, they are leaning on "the village", community volunteers, civic organizations, and "grandparent volunteers" to provide the human power needed to sustain these systems.

Final Thought

My big takeaway? Literacy isn't just a classroom goal; it's a community effort. When we design engagement with the "hard to reach" family in mind, we often find they weren't hard to reach at all, they were just waiting for an invitation that fit their reality.

Important Links

Ign!te Reading

Raising Readers

Dolly Parton Imagination Library


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